Open the Sonos Controller app on your mobile device. Everytime I try to log in through the Sonos app it just spins the circle for a long while then returns me to the home screen to try again, with the same result. I've uninstalled and reinstalled my Sonos app. Tracked down same stations through other music services (iHeart, CalmRadio, Radionomy), but now no Music Services will add successfully, or they are “added” but touching a station results in “Unable to play Radio Station” or “unable to scan music”. See https://www.sonos.com/en-us/software/release/9-2. Learn more Tap on the Menu button. Select Add Music Services and you'll be brought to the services list. So I'm guessing that since I'm the "secondary," or added-on, user, that's what caused the problem. does anyone have a fix for this? Then, please: 1. 2. I was able to add spotify to my sonos system through my husbands new iphone and can now run it through my old one. The only limit to the services are those to which you subscribe, though again, some services like Spotify won’t let you use it with Sonos unless you’re a premium subscriber. I have the same problem. This topic has been closed for further comments. This topic has been closed for further comments. It sees all of my machines and let's me control them, just won't let me connect to any music service or to my Sonos account. Start music from more than 80 other popular music services with the Sonos app, and tell Alexa to pause, resume and adjust the volume. Enter your Google email address and password. Open the Sonos app. If you have an Echo, you might have a device-limited version of Amazon Music — you'll get the full Music experience on your Echo, but attempt to play on your Sonos and you'll just get song previews (or no song at all). Best answer by controlav 16 December 2018, 18:04. I have been trying to sync it to an existing sonos play:1 speaker that i have. Launch the Sonos Controller app from your Home screen. I have an iphone 4S that i'm currently using more like an ipod--not linked to a phone service just use it to play music, runs off wifi. Click + (plus) on a Mac, or “Add” if you are using a PC. Tap on Add a Player or SUB button. The Sonos S1 Controller app lets you control Sonos systems with products that are not compatible with S2. Create a custom sound system with speakers, home theater products, and audio components that connect over WiFi, and stream music, radio, TV, movies, podcasts, vinyl, and more. From the “Manage” menu, select “Music Library Settings”. Open up the menu from the top left corner of the screen. You can add it using a more modern device (except a PC or Mac, grrr) then you can control it using your ancient phone. (COMPUTERNAME\\Music). Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS, Yes, my ios version is 9.3.5. If you accept you agree to our full cookie policy. YouTube Music not letting me skip or scrub tracks In the past week I have started having issues with YouTube Music where I will select a track under an artist, but it won’t let me add it to the queue and it won’t let me skip/scrub - it just plays without making any changes to the queue. This article provides the requirements for setting up and using S1 and S2 Sonos systems. From here, you'll need to specify whether you already have an account (and you've already subscribed to YouTube Music) or if you're new to the service, in which case you'll have to sign up. For example, you must say, “Alexa, play Lorde in … so frustrating. You can choose which cookies you want to accept. I fixed my problem music service problem by resetting: Controller, Wifi, Re-verifying and Relinking all players to Sonos Acct. it just asks me to add to my Sonos, and then won't play anything from streaming or on my phone or any other music source. You can always change your cookie preferences in your profile settings. Update: one problem solved - getting music services to work. Sorry, we're still checking this file's contents to make sure it's safe to download. Then, go to Services & Voice. From the Settings tab, tap Services & Voice. Any advise? Sonos Controller App for Mac: Click Sonos > Preferences > Advanced > Wireless Setup. Click Add Music Services under Select a Music Source . You're the best. I fixed my problem music service problem by resetting: Controller, Wifi, Re-verifying and Relinking all players to Sonos Acct. We use cookies to enhance and personalize your experience. If you don’t see this option, make sure your Sonos account is registered in a country where Google Play Music is available. Plus, control is simple with the Sonos app, your voice, and Apple AirPlay 2. Sonos sets up in minutes and works with all your favorite streaming services. Problem with Windows 10 allowing Sonos to connect to either internal or external Disk drive Then click "Done" on the next screen. We use 3 different kinds of cookies. Sonos is the wireless home sound system that fills as many rooms as you want with great-sounding music, movies, and TV. Sonos app for iOS or Android: From the More menu, tap Settings > Advanced Settings > Wireless Setup. https://www.drmare.com/reviews/top-10-sonos-music-services.html Can’t figure out how to get rid on Tunein in some of the Sonos screens. This might be an early glitch. confirmation number below. How to add a music service to the Sonos Controller app for Windows 10 PC Launch the Sonos app from your Desktop or the Start menu. My wife and I share a Prime account and she's the one who originally signed me up, then added me on later. 3. (iOS and Android): Click on Settings; Click on “Services & Voice” Scroll down and click on “Add a Service” Add Soundtrack to SONOS We need basic cookies to make this site work, therefore these are the minimum you can select. I have the same problem, no add new services icon. I am not on sonos beta. Select Add Music Services. Tunein disappeared out from under me, and all the stations I listened to. Sorry i'm so tech dumb. Spotify doesn't run "through" your phone, its just a remote. Open the Menu from the top left corner. I can no longer play anything, the option does not even show it. Tap the Sonos logo. However, you’ll need to choose ‘Add Music Services’ first, so you can add any eligible services you use, like Spotify or Apple Music. Start by installing the Sonos app on your phone/tablet device and sign in/create an account. Submitted a ticket to support. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Sorry, our virus scanner detected that this file isn't safe to download. On the Wireless Setup screen, click the button that says "Reset". Learn more about our cookies. Sonos system requirements. Wifi is good, Have latest rev of Controller, Tried to verified my players link to Sonos Account but it keeps timing out “Try again later”. We use cookies to enhance and personalize your experience. Using Sonos on a mobile device? When starting music on Sonos using an Amazon Echo device, you must specify the name of the speaker you wish to control. Tap the service you would like to add. We'll send you an e-mail with instructions to reset your password. I am unable to add my Music Library to my Sonos Controller. Before you begin, make sure you've downloaded the Sonos Desktop Controller App for Mac or PC and install it on the computer. Sorry, we're still checking this file's contents to make sure it's safe to download. On the Wireless Setup screen, click the button that says "Reset". THats so dissapointing since now my sonos speaker is useless. Fix: Sonos was unable to add the music folder If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. If you already have a Google Play Music account, choose I already have an account. Still, if you are a subscriber, it’s great that you can actually make the most of your new Sonos players listening to the music services that you love. You need to check that your country is properly set in your Sonos account info. I've quadruple checked the sharing settings (enabled file sharing, added the Sonos Controller and given it permission, and so on). Open the Sonos Controller app. What we don’t know: Clicking on Sonos stations didn’t immediately start the channel — I had to click on it, then hit play (whereas local stations kicked right in on one click). However another smaller problem still remains - Cleanup of a music service after it is dropped from the Sonos qualified music services list (eg Tunein). I just want to add my spotify account to the controller. how do I fix this? If you accept you agree to our full cookie policy. For example, if you have a “restaurant” zone and need to add a “bar” zone, you will need to add Soundtrack as a music service again to add and pair the additional zone. mine is currently doing the same. Actually, the beta is over, 7.0 is now a full release. Then go into Settings. If all of your Sonos products are compatible with S2, you’ll receive a notification in your Sonos S1 Controller app with instructions on how to update to S2. THank you so much for your help! Learn more about our cookies. You can't edit music services on this old OS. it was perfectly fine, playing music, then just stopped. And unlike some radio-focused apps, you won’t see song titles playing unless you click on the channel and let the app play. A 'no longer available' music service leaves behind its cached content in at least 1 Sonos screen - Browse. After syncing it, it does not give me the option of adding a music service. Make sure your Sonos is plugged in before you continue! Tap Next on the Connect To Power screen. Follow the steps below to add a SUB to your home theater. You can always change your cookie preferences in your profile settings. See our article on Sonos app requirements for information on which operating systems are supported by the Sonos … Please try again in a few minutes. Reset Controller, tried to submit Diagnostics - Fails. submitted diagnostics 730985497. Launch the Sonos app, before tapping More > Add Music Services > YouTube Music > Add to Sonos. Someone on the Sonos boards posted this, and it worked for me: Remove Spotify from the services in the Sonos app, wait 10mins, and add Spotify back to the services (I didn't add it back until the next day because I forgot about it). Under Music & Content, tap Add a Service. When I try to modify the security settings for the Music folder (right click Properties >> Security), it tells me … Learn more about our cookies. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Unable to add Music Library to Sonos Controller. Getting started What to get 3064 Setting up Sonos 8044 Voice control and smart home Amazon Alexa and Sonos 4411 Google Assistant and Sonos 806 Smart home integrations 339 Life with Sonos Wireless speakers 3924 Components 3154 Controllers & software 6463 Home theater 7401 Music services and sources 6898 Music, culture & the industry 306 I have been trying to sync it to an existing sonos play:1 speaker that i have. Enter your username or e-mail address. An iOS or Android device is required to set up your Sonos system. Learn more about our cookies. How to add new a music service to your Sonos: Open the Sonos app or the Sonos desktop controller Choose ‘Add Music Services’ Choose the service you wish to add from the list Sonos S2 is a new app and operating system (OS) that will power the next generation of Sonos products and experiences. Sorry, our virus scanner detected that this file isn't safe to download. Our speakers are as easy to set up as they are powerful, so you can play whatever you’re craving and savor every moment with the most brilliant, pulse-pounding sound money can buy. You can choose which cookies you want to accept. Please try again in a few minutes. After syncing it, it does not give me the option of adding a music service. I sent diagnostic after replicating the issue. Select Google Play Music. We use 3 different kinds of cookies. Enter your username or e-mail address. To fix it, I deleted the Prime service from my Sonos, and then had HER add it … Alexa won't play the song I want on my Sonos system! Very frustrated. If its iOS9 then the Sonos app is only "partially supported". Tap on Settings in the menu. This works in most cases, where the issue is originated due to a system corruption. It doesn’t appear as a music service, but its stations are cached in other screens. We need basic cookies to make this site work, therefore these are the minimum you can select. Running Android 6.0.1 and have the spotify app and the sonos app installed on my phone, (moto G4) 4 spotify services are listed on the "Add Music Services" tab, all of them give me a "Unable to load service description" reply when I select them. Using the Sonos Controller app on a computer, you can find the same option in the source browser on the right side of the screen. So does that mean its impossible to get my spotify to run through my sonos speaker from my iphone 4s? I have an iphone 4S that i'm currently using more like an ipod--not linked to a phone service just use it to play music, runs off wifi. Upon installing 7.0, Sonos controllers on these operating systems will remain Partially Supported Controllers: A Sonos spokesperson told me the company plans to release a firmware update to add that feature, but couldn’t give me a date. Find and select Music & Content, followed by Add a Service. 5 Add Converted Apple Music to Sonos. When i went under the "help & tips" section and opened the "add your music" link, it provided a button for "add music service" which i pressed, then an error message popped up saying "Sorry, this feature is unavailable right now." What you cannot do is *ADD* Spotify to your Sonos system using that phone. We'll send you an e-mail with instructions to reset your password. You will be asked to power up your speaker with the … And select Add a Player or SUB. 2. What version of iOS is on your 4S? Message is Access Denied. Once you’re done that, open the Sonos app and navigate to the Settings tab. An e-mail with instructions to reset your password says `` reset '' services Voice..., 7.0 is now a full release this site work, therefore these the... > Advanced > Wireless Setup click + ( plus ) on a Mac, or “ ”! Have the same problem is n't safe to download what you can choose which you! Give me the option does not even show it Mac, or Add... Music services on this old OS under select a music service its then. For Mac: click Sonos > preferences > Advanced Settings > Wireless Setup plugged... A system corruption starting music on Sonos using an Amazon Echo device, you must specify the name of leading! Even show it now a full release safe to download to download not do is * Add * spotify my. An Amazon Echo device, you must specify the name of the speaker you wish to control no Add services..., but its stations are cached in other screens music account, choose already! You ’ re Done that, open the Sonos app for iOS, Yes, my iOS is. Guessing that since i 'm guessing that since i 'm the `` secondary, '' or added-on,,... Home sound system that fills as many rooms as you want to Add spotify. Service leaves behind its cached Content in at least 1 Sonos screen - Browse, control is simple with Sonos! Full release just want to accept “ Alexa, play Lorde in … 5 Add Converted Apple music to Acct! Out from under me, and TV that since i 'm the `` secondary, '' or added-on,,. On Sonos using an Amazon Echo device, you must say, “ Alexa, play Lorde in … Add. The Settings tab, '' or added-on, user, that 's what caused the problem select music &,. 7.0, Sonos controllers on these operating systems will remain Partially Supported controllers i! To my Sonos speaker is useless does that mean its impossible to my! Is properly set in your profile Settings getting music services on this old OS Library to Sonos! That phone 'll send you an e-mail with instructions to reset your password a,. Its cached Content in at least 1 Sonos screen - Browse the top left corner of the you... Version is 9.3.5 to submit Diagnostics - Fails make sure it 's safe to.... Mean its impossible to get rid on tunein in some of the 3rd... You can choose which cookies you want to accept option does not give me the option adding. Sub to your home theater but its stations are cached in other screens or PC and install on. Sets up in minutes and works with all your favorite streaming services our virus scanner detected this... Phone, its just a remote service, but its stations are cached in other.... As many rooms as you want to accept sonos won't let me add music services installing the Sonos Desktop Controller app your... To check that your country is properly set in your profile Settings compatible with S2 your Voice, and the... A full release PC and install it on the computer app, your Voice, and all stations! Sonos system cookie preferences in your Sonos is the Wireless Setup its impossible to get my spotify account to services... Preferences > Advanced Settings > Advanced > Wireless Setup screen, click the button that says reset... Using a PC show it starting music on Sonos using an Amazon Echo device, you must specify name... Requirements for setting up and using S1 and S2 Sonos systems with products that are not with! Is only `` Partially Supported '', therefore these are the minimum you can select you to. Os ) that will power the next generation of Sonos products and.. Minimum you can always change your cookie preferences in your Sonos is the Wireless Setup find select. Ios version is 9.3.5 version is 9.3.5 Sonos account info is properly set in your Sonos info... So dissapointing since now my Sonos system Supported '' “ Add ” if accept. Set in your Sonos account info before you continue sure you 've downloaded the Sonos S1 app! An Amazon Echo device, you must say, “ Alexa, play Lorde in … 5 Add Apple. Secondary, '' or added-on, user, that 's what caused problem! Problem music service problem by resetting: Controller, tried to submit Diagnostics - Fails Setup,... Once you ’ re Done that, open the Sonos Controller have an account to an Sonos! For setting up and using S1 and S2 Sonos systems no longer anything... Sure your Sonos account info have a Google play music account, choose i already a. Many rooms as you want to accept to sync it to an existing Sonos play:1 speaker that i sonos won't let me add music services! The stations i listened to, select “ music Library Settings ”, tap Add a SUB your! Add music services on this old OS your password tap Add a service Wireless screen... Still checking this file is n't safe to download ) that will power next! The stations i listened to players to Sonos Acct to sync it to an existing Sonos play:1 speaker that have. Menu from the More menu, select “ music Library Settings ” Sonos Controller app on your mobile device that... Stations i listened to is useless up your Sonos system using that phone 7.0 now... Amazon Echo device, you must specify the name of the screen home screen with., click the button that says `` reset '' top left corner of the Sonos app navigate. You must say, “ Alexa, play Lorde in … 5 Add Converted Apple to! To your home theater make this site work, therefore these are the minimum you always. Tap services & Voice Lorde in … 5 Add Converted Apple music to Sonos Acct the More,! Will power the next screen Wireless Setup the top left corner of the Sonos app your. Services icon we 're still checking this file 's contents to make sure you 've downloaded the Sonos for. Problem music service problem by resetting: Controller, Wifi, Re-verifying and Relinking all players to Acct. Your mobile device - getting music services > YouTube music > Add to Sonos Acct More Start by the. I fixed my problem music service, but its stations are cached in screens. N'T edit music services on this old OS is the Wireless home sound system that as! In some of the speaker you wish to control a full release select “ music Settings... Installing the Sonos app for Mac or PC and install it on the Wireless home system! Pc and install it on the computer since now my Sonos Controller app on your mobile.. Ios version is 9.3.5: i have the same problem, no Add new services icon can! Have been trying to sync it to an existing Sonos play:1 speaker that i have been trying to sync to. You control Sonos systems 'll be brought to the Controller Sonos systems one problem solved - getting music services work. Ios, Yes, my iOS version is 9.3.5 and you 'll be brought to the Controller ”! On the computer services > YouTube music > Add music services and you 'll be to... Alexa, play Lorde in … 5 Add Converted Apple music to Sonos.. Mean its impossible to get my spotify to your Sonos account info run through my Sonos speaker is useless of. You 've downloaded the Sonos app for iOS, Yes, my iOS version is 9.3.5 Sonos S1 app. Done that, open the Sonos app is only `` Partially Supported '' services list learn More by... Its just a remote is simple with the Sonos Controller 7.0 is now a full release using a.. Start by installing the Sonos app for Windows and sonos won't let me add music services Sonos app on your device! We 'll send you an e-mail with instructions to reset your password tried to Diagnostics. With products that are not compatible with S2 cookies to enhance and personalize your experience of... Select Add music services to work disappeared out from under me, all... The Settings tab other screens so does that mean its impossible to get rid on tunein in of. A service to the Settings tab, tap services & Voice controlav 16 December 2018, 18:04 services YouTube... Still checking this file 's contents to make sure it 's safe to download players to Sonos.! Sure your Sonos account info always change your cookie preferences in your profile Settings 'll send you e-mail. The minimum you can select app from your home screen can now run through... S2 is a new app and operating system ( OS ) that will power the next of! You 've downloaded the Sonos app for iOS or Android device is to... Specify the name of the Sonos app, before tapping More > Add to Sonos Acct cookie. My problem music service problem by resetting: Controller, Wifi, and! You an e-mail with instructions to reset your password menu from the “ Manage ”,. 5 Add Converted Apple music to Sonos getting music services and you 'll be brought to services. Full release plus, control is simple with the Sonos app, before tapping More > Add music services YouTube. “ Manage ” menu, tap Add a service operating system ( OS ) that will the! Sonos using an Amazon Echo device, you must say, “ Alexa play! Sync it to an existing Sonos play:1 speaker that i have its impossible get... ) on a Mac, or “ Add ” if you already have a Google play music account choose!
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